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Marketing Designer for CRM

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SumUp

Card readers, tills and online payment tools for small businesses.

About the Role

  • The Embedded Marketing team sits within the broader Engagement organisation at SumUp, working at the intersection of brand, CRM, and customer communications.
  • The team is responsible for the design infrastructure that powers how millions of small business owners experience SumUp across email, in-app messages, promotional banners, and campaign landing pages.

What You'll Be Doing

  • Own the end-to-end design process for CRM communications across email, in-app, inbox, promotional banners, and campaign landing pages.
  • Build and maintain CRM templates in Figma, including components, channel-specific guidelines, and a visual asset library that non-designers can navigate independently.
  • Translate brand guidelines into every CRM channel, acting as the quality gate before assets go live on high-visibility campaigns such as newsletters and brand campaigns.
  • Collaborate closely with CRM Content Managers and Strategists to bring briefs to life, managing a consistent weekly delivery cycle across multiple concurrent requests.
  • Monitor design trends and proactively propose improvements to CRM's design language and visual standards.

What You'll Bring

Proven portfolio demonstrating design work across marketing or communication channels such as email, banners, and landing pages.
Strong proficiency in Figma, including the creation and maintenance of components, templates, and shared libraries.
Demonstrated ability to apply brand guidelines consistently across multiple formats and channels, with a sharp eye for detail and quality.
Experience collaborating with non-designers, translating briefs into clear, effective visual outputs within tight timelines.
Comfort working in a high-volume environment, managing multiple concurrent requests while maintaining consistent delivery standards.

Compensation & Benefits

  • Office-first setup based in the Berlin office.
  • Enrolment onto the Virtual Stock Option programme.
  • Dedicated annual L&D budget of €2000 for individual development, which can be used to attend conferences and/or advance your career through further education.
  • Corporate pension scheme where the company matches up to 20% of your contributions.
  • 28 days of paid leave plus public holidays and special leave days.
  • Urban Sports Club subsidy, Kita placement assistance, and subsidised office lunches.
  • Break4me: 1-month sabbatical after 3 years of service.
  • Referral Bonus.

About SumUp

  • Mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive.
  • Over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.
  • Team of over 3,000 SumUppers from over 90 nationalities.

Only you know who you can be