About Bounce
- Mission to make people’s journeys lighter.
- Largest luggage storage network with 35,000+ local businesses across 100+ countries.
- Offers luggage delivery and 24/7 lockers.
- Small, nimble team across Lisbon, San Francisco, and Tokyo.
- Named the fastest-growing travel company in the US on the 2024 Inc 5000.
- Backed by leading Silicon Valley investors, including a16z, General Catalyst, and 359 Capital.
About the Role
- Senior Product Designer joining the design team.
- Work across consumer and partner products on web and mobile, moving between problem areas as the business needs.
- Own work end to end: spotting opportunities in customer and business data, making the case with product partners, and shipping experiences with engineers.
- Shape the experience for travelers and partners to make the marketplace work better for everyone.
- Focus on efficiency through sharper problem framing and a stronger Design Systems to help the team ship faster and better.
- Use AI to prototype in code, test ideas before they reach engineering, and build tools that make the team faster.
- Build in 1-week cycles, with most projects fitting into one or two cycles.
- Each project has one owner, though the whole team pitches in.
- Role involves taking problems from discovery to shipped UI rather than working from a queue of tickets.
- Based in the Lisbon office.
- Flexible hybrid working with ‘work-from-anywhere’ weeks.
- Core Values: Velocity is priority #1, Be experiment-driven, Freedom with responsibility, Own the outcome, Think at scale, Be scrappy, Strive for feedback, and Relationships matter.
What You'll Be Doing
- Own design end to end for consumer and partner-facing product across web and mobile, from discovery to shipped UI.
- Design in Figma or with AI tools (using Claude Code).
- Turn customer insight into business opportunities by connecting user and data insights to metrics and making the case to product partners.
- Run user interviews, usability tests, and research sessions, combining findings with quantitative data to identify user struggles.
- Own and evolve Bounce's Design Systems, ensuring consistency across surfaces.
- Partner with engineers on technical constraints and feasibility.
- Mentor other designers and provide clear, direct feedback in design reviews.
- Present work in design jam sessions and articulate the reasoning behind decisions.
- Explore unconventional approaches and run small experiments to prove new ideas.
What You'll Bring
Strong background in B2C products, designing for real users.
Experience owning design for consumer products from discovery through to shipped, measurable results; portfolio should show the metrics set out to move.
Proficiency in Figma.
Integration of AI tools into weekly workflows for prototyping, research, and exploration.
Focus on User-centered design.
Strong attention to detail.
Comfort making decisions with incomplete information.
Energy for testing bold ideas rather than polishing safe ones.
Clear communication skills to explain and defend design decisions without jargon.
Ability to give and receive feedback and raise the level of the people around you.
Interview Process
- Intro call with the Talent team.
- Hiring manager interview with a Design Lead.
- Portfolio review presenting an end-to-end project.
- Team interview to meet daily collaborators.
- Career deep dive.
- CEO chat about culture and work styles.
Compensation & Benefits
- Competitive salary paid over 12 months.
- Stock options vesting over 4 years with a 1-year cliff.
- Flexibility to prioritize salary or opt for more stock options.
- Private health insurance.
- Unlimited vacation.
- Meal allowance through Coverflex.
- Commute allowance.
- Gym membership.
- Catered lunches twice a week, plus snacks and drinks in the office.
- Team trips twice a year and regular global get-togethers.