About the Role

• Parloa is looking for an experienced Sr. Brand Designer to define and craft our brand’s visual identity across all touchpoints.
• In this role, you will design high-impact brand assets to support digital marketing, field events, product marketing, high-stakes presentations, and more.
• You’ll join our in-house creative team, reporting directly to the Global Head of Design & Creative to help set the standard of creative at Parloa and the category.
• This role combines design excellence, team collaboration, and AI-driven innovation.
• You’ll work within Parloa’s brand design system to ensure every asset is not only consistent and precise but also visionary, guiding, and emotionally resonant.
• Craft the direction and expression of Parloa brand design.
• Participate in the creative development of assets across digital and physical channels.
• Partner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling.
• Set the visual bar, and ensure brand fidelity across all creative assets.
• Help to evolve and maintain our visual identity system.
• QA design outputs for polish, detail, and consistency.
• Support briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards.
• Champion an AI-first design mindset: exploring and implementing generative image and video tools to scale creativity.
• Partner with Operations and Global Head of Design on prioritization, project planning, and resource allocation.

What You'll Bring

Compensation & Benefits

• Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.

Interview Process

• Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser.

About Parloa

• Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
• As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
• Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
• We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action.
• We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes.
• At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks.
• We operate in a category that’s evolving fast, where the bar is high, and the problems are complex.
• We hire people who think in solutions, communicate with clarity, and follow through.
• People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
• We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
• Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
• Parloa is committed to upholding the highest data protection standards for our clients' and employees' data, ensuring care regarding GDPR and ISO 27001 compliance.