About Payward
- Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks.
- It has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
- Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe.
- It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
About the Role
- Forget crypto; Fintech/crypto are now one of the same.
- Lead Product Design for the building of elite AI products, end-to-end, including a personal finance agent that shapes how people spend, save, invest and live.
- You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave.
- You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.
- This is a rare 0→1 opportunity where the choices you make will shape the products and the people who use them.
- We’re a small, hardworking team that moves fast and ships with purpose.
- We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build, caring about craft, customers, and getting things right.
- If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.
What You'll Be Doing
- Own design end to end: discovery, concept, prototyping, delivery and launch.
- Take products from zero to one, turning an early idea or a rough problem space into something real that people use.
- Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.
- Thrive in ambiguity by defining the problem, setting the direction and making the call when nobody has handed you a brief.
- Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice.
- Shape how people interact with, understand and trust intelligent systems.
- Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.
- Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.
- Prototype fast to make ideas tangible, test them and learn, then move on to the next one.
- Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.
- Hold a high bar for craft and user experience in everything you ship.