About Rohlik Group
- Building the future of e-grocery for over a million active customers across the Czech Republic, Germany, Austria, Hungary, and Romania.
- The company owns its entire technology stack — from storefronts and apps to automated fulfillment centers and last-mile logistics.
About the Role
- Within the Customer Experience (CUEX) domain, the team owns every touchpoint a customer interacts with, from the homepage to checkout and real-time order tracking across web, iOS, and Android.
- The team operates as a deliberately tight-knit, high-performing unit where a Product Owner, Engineering Manager, Tech Lead, two Product Designers, and a dedicated full-stack engineering team ship fast, iterate constantly, and take full ownership of the end-to-end user journey.
- As Senior Product Design Engineer, you will own the end-to-end design of all customer-facing surfaces across five markets, manage the Design Systems (Maia, the AI shopping assistant), and provide the design guidance that powers automated coding workflows.
- High-impact Group scope: Design every customer-facing touchpoint across web, iOS, and Android for five international markets, impacting millions of orders.
- True end-to-end ownership: Lead the complete lifecycle of product design — from initial problem definition and customer research to shipped A/B testing and real-world performance analysis.
- AI-first execution: Rohlik is an AI-first company. You’ll own the interface design for Maia, the AI shopping assistant, and build the structured Design Systems guidance used by AI coding agents to generate on-brand code without hand-coding interfaces.
- Direct customer engagement: Lead user research and usability testing sessions directly with real shoppers, rather than commissioning external agencies or receiving filtered insights.
- High accountability, low overhead: Work in a small, autonomous team where design decisions move straight to production and work that doesn't deliver measured impact is honestly reverted.
What You'll Be Doing
- Own the end-to-end design and UX strategy across web, iOS, and Android for all core journey stages: homepage, search & browse, product pages, basket, slot selection, checkout, and order tracking.
- Own component architecture, design tokens, patterns, and documentation for the Design Systems, ensuring coding agents have precise design guidance to generate accurate interfaces.
- Define the interaction patterns for Maia (the AI shopping assistant), governing when it intervenes, how it presents information, and how it hands over to human support.
- Drive hypotheses, prototype rapidly, and evaluate A/B testing results objectively — scaling successful experiments and sunsetting features that miss target performance.
- Conduct qualitative interviews, usability tests, and field research directly with customers to continuously uncover friction points.
- Collaborate closely with the Product Owner, Engineering Manager, Tech Lead, and peer product designer, while providing design input to Commercial, Marketing, and Operations.
What You'll Bring
5+ years of experience designing consumer-facing digital products with a strong portfolio of shipped work across both web and native mobile (iOS and Android).
Advanced Figma and Design Systems expertise: Deep, hands-on experience building, scaling, and architecting multi-platform Design Systems at the token and component level.
Data-fluent mindset: Ability to read and rigorously interpret A/B testing data, distinguishing genuine impact from vanity metrics.
Fluency with AI tooling: Practical experience integrating AI tools into modern design, prototyping, and Design Systems workflows, along with a clear view of where conversational AI adds real interface value.
User research expertise: Demonstrated experience designing, running, and analyzing qualitative usability sessions directly with end users.
Strong product reasoning: Excellent communication skills in English (C1 level or above), with the ability to articulate the strategic and behavioral rationale behind design decisions.
Nice to Have
Experience designing production-grade AI or assistant-driven interfaces.
Experience contributing directly to code at the component or token level.
Background in e-commerce, quick-commerce, online grocery, or last-mile delivery.
First-hand familiarity with how German customers shop.
Fluency in German or Czech.
Compensation & Benefits
- Fair pay, transparent, stable compensation: A strong fixed salary with clear rules and no bonus politics.
- Good food options: Subsidised meals and fresh food options in the office and regular refreshments like drinks, fruit, and snacks.
- Life beyond work: Hybrid work policy with three days in the office and the rest where it works best for you. Includes paid vacation days above statutory requirements and flexible scheduling.
- Growth: Opportunities to learn, experiment, and take ownership from day one within the Knuspr environment.
- Recognition & community: Impact is recognized through Bonusly peer-recognition credits.
- Health & wellbeing: Access to UNIQA private insurance and a supportive wellbeing culture.
- Mobility & convenience: Company car available for selected management-level roles and fuel support for regular WH travel.
- Premium membership: Free Knuspr Premium membership with exclusive benefits.
- Referral rewards: Recommendations are rewarded through the group referral program.
- Team spirit: Organized team events, celebrations, and moments to connect.